SHIPPING POLICY

Effective Date: March 21, 2025

We want to make sure your Jaden Flé order arrives safely and on time! Below, you’ll find everything you need to know about our shipping process, estimated delivery times, and policies.

All orders are processed within 2-3 business days (excluding weekends and holidays).
Once your order is shipped, you’ll receive a confirmation email with tracking details.
Processing times may be longer during high-demand periods (e.g., holidays or product launches).

We currently offer the following shipping options:

• Standard Shipping: Estimated delivery within 5-10 business days.

• Expedited Shipping: Estimated delivery within 2-4 business days (extra fees apply).

• International Shipping: Estimated delivery within 7-21 business days, depending on the destination and customs processing.
  
  

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other unforeseen circumstances.

Shipping costs are calculated at checkout based on your location and selected shipping method.

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Free shipping may be available on orders over $[Insert Amount] within the U.S.
International orders may be subject to additional duties, taxes, and customs fees, which are the customer’s responsibility.

Once your order ships, you’ll receive a tracking number via email. You can use this to monitor your shipment’s progress. If you don’t see your tracking email, check your spam folder or reach out to us!

Jaden Flé is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. However, if you experience an issue, we recommend the following:

• Delayed Package? Wait a few extra days, as carrier delays can occur. Contact the shipping carrier for updates.

• Lost or Stolen Package? Check with neighbors or your local post office. If your package is marked as "Delivered" but you didn’t receive it, please contact the carrier directly.

•  Still need help? Reach out to us at [insert contact email], and we’ll do our best to assist you.

• International orders may be subject to customs duties and import taxes, which are the buyer’s responsibility.

• We cannot guarantee delivery dates for international orders due to customs processing.

• If an international order is refused or returned due to unpaid customs fees, we will issue a partial refund (excluding shipping costs).

• Please double-check your shipping address before placing an order. We are not responsible for incorrect addresses entered at checkout.

• If you need to update your shipping address, email us within 12 hours of placing your order. Once an order has shipped, we cannot make changes.

Jaden Flé may update this Shipping Policy at any time. Changes will be posted on this page, and continued use of our site means you accept the new terms.

If an order is returned to us due to an incorrect address or failed delivery attempt, we can:

• Reship the order (additional shipping fees apply).

• Issue a refund minus the original shipping cost.

Jaden Flé may update this Shipping Policy at any time. Changes will be posted on this page, and continued use of our site means you accept the new terms.

shop@jadenfle.com

We’re here to help! If you have any shipping-related questions, don’t hesitate to reach out.