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YOU HAVE QUESTIONS,
WE HAVE ANSWERS

  • Are Jaden Flè products all-natural?
    Our products are crafted with high-quality, naturally derived ingredients, blended with safe and effective science-backed components to ensure the best results for your skin.
  • Are your products suitable for sensitive skin?
    Yes! Our formulas are designed to be gentle yet effective. If you have sensitive skin, we recommend doing a patch test before full use to ensure compatibility.
  • Do your products contain parabens, sulfates, or artificial fragrances?
    No, Jaden Flé products are free from parabens, sulfates, and harsh additives. We use only carefully selected, skin-friendly ingredients.
  • Are your products cruelty-free?
    Absolutely! We never test on animals, and we are committed to ethical, cruelty-free skincare.
  • How should I store my Jaden Flè products?
    For best results, store your products in a cool, dry place away from direct sunlight to maintain their freshness and effectiveness.
  • What is the shelf life of your products?
    Most of our products have a shelf life of 12–18 months. Check the packaging for specific details and always use within the recommended timeframe.
  • Can I use Jaden Flè products if I have allergies?
    Our ingredient lists are fully transparent so you can check for any known allergens. If you have concerns, we recommend consulting with your doctor before use.
  • Do you offer refunds or exchanges?
    Due to the nature of skincare products, we do not accept returns once opened. However, if there’s an issue with your order, please contact us—we’re happy to help!
  • How long does shipping take?
    Orders are processed within 2–3 business days, and shipping times vary depending on your location. You’ll receive tracking details as soon as your order ships!
  • Where can I purchase Jaden Flè products?
    You can shop directly on our website or through our authorized retailers. Stay tuned for exclusive stockists near you!
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